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Information Technology

Store Policy & Payments

Our Unique Warranty

Our piano service is one you can trust as we offer a 10 year warranty.

We like to offer a longer warranty on most so that our customers can relax and know that if anything happens to your piano, we have got your covered.

Our Customer Care

​We understand that buying a piano can be daunting  - luckily we're here to help! 

We are here to advise and help with any queries you might have - just send us a message on our website, give us a call or send us an email.

We also offer an in person showroom visit so that you can have a full look at our piano range with one of our piano experts on hand.

Privacy and Safety

When making a purchase through our online site or in store, we guarantee to protect your personal information. 


You can find your very own log in page which will take you to your personalised account -

making the check out service even more straight forward.

We highly value all of our customers privacy and safety, we will only store your details within

the Renaissance system so that we can keep receipts and create invoices for you when needed.

Payment Policy

When making a purchase through our online store, you can checkout with a payment method  that best suits you.

We accept the following methods:


Visa and Mastercard

American Express

Apple Pay

Klarna Split In 3 Payments

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